Refund policy
Refund Policy
At Svaara Sarees, we take pride in delivering authentic, handcrafted sarees and ethnic wear of the highest quality. Please read our refund policy carefully before making a purchase.
Eligibility for Returns We accept return requests within 7 days of delivery. To be eligible, the item must be:
- Unworn, unwashed, and unaltered
- In its original packaging with all tags intact
- Accompanied by proof of purchase (order confirmation or invoice)
- Take a video before use and don't remove tag
Non-Returnable Items The following items are not eligible for returns or exchanges:
- Custom-stitched or made-to-order sarees
- Sarees where the original packaging or tags have been removed
Damaged or Incorrect Items If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photographs of the issue. We will arrange a replacement or full refund at no extra cost.
Refund Process Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method.
Return Shipping Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service.
Exchange Policy We offer exchanges for a different size or colour, subject to availability. Please contact us at priyankachougule7890@gmail.com to initiate an exchange.
Contact Us For any return or refund queries, reach out to us at:
📧 priyankachougule7890@gmail.com 📞 7358772119